Bb 99 Privacy Policy — Your data is safe with us

bb 99 We collect various types of information when you register and use the platform. All data is collected transparently and with your consent. A full breakdown is provided below:

Withholding the "required" information listed above means you will not be able to use bb 99's full services. However, your account can remain active even if optional information is not provided.

bb 99 collects your information through the following methods:

• Provided Directly: When you fill out a registration form, complete identity verification, or contact our support team.
• Automatic Collection: When you browse the website, certain information is collected automatically through cookies and similar technologies.
• Payment Provider: When you transact via Mobile Pay, Nagad, or Rocket, the relevant payment gateway shares the necessary transaction details with us.
• Verification Services: We may use third-party KYC services to verify your identity.
• Referral: If a friend or associate provides your information, we verify it before use.

bb 99 Your information is used only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: To create, verify, and manage your account.
• Service Delivery: For gaming services, payment processing, and bonus distribution.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To meet licensing authority requirements and legal obligations.
• Customer Support: To resolve your queries and complaints.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Communication: To inform you about offers, promotions, and important updates (you can opt out at any time).
• Responsible Gaming: To monitor your gaming behavior and take precautionary measures when necessary.

bb 99 never sells or shares your personal information without authorization. However, limited data may be shared in the specific circumstances below:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• KYC / Identity Verification Services: Licensed third-party providers may be used to verify your identity.
• Legal Authority: To comply with court orders, government investigations, or requests from regulatory authorities.
• Game Provider: Minimal data may be shared with authorized software partners for the purpose of game operation.
• Business Transfer: In the event of a company merger or acquisition, users will be notified in advance.

bb 99 This website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

bb 99 follows the highest industry standards to keep your data safe. Our security measures are described below:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Payment Security: Payment information is processed through a PCI DSS Level 1 certified system.
• Data Center: Our servers are hosted in ISO 27001 certified data centers.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available to secure account access.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Staff Training: All our staff receive regular training on data protection.

After account closure, your data is retained for a maximum period as required by legal obligations 5 Years may be retained for up to this period, after which it is securely deleted.

bb 99 Under this Privacy Policy, you have the following rights. To exercise any of them, please contact our support team:

For requests to exercise these rights, we typically respond within Within 30 business days We respond within. In certain cases, particularly complex ones, this may take up to 90 days.

bb 99 uses certain trusted third-party services to operate the platform. We have Data Processing Agreements (DPAs) in place with each provider, ensuring your information is handled to the strictest security standards.

• Game Software Provider: To operate slots, Live Casino, and other games.
• Payment Gateway: For secure transactions via Mobile Pay, Nagad, and Rocket.
• KYC Service: For identity and age verification.
• Cybersecurity: For DDoS protection and fraud detection.
• Cloud Services: For secure data storage.

bb 99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is carried out at the point of registration.
• If we become aware that data has been collected from a minor, it is deleted immediately and the associated account is closed.
• If you suspect a minor is using bb 99, please notify our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming View page.

bb 99 reserves the right to update this Privacy Policy as needed. Any changes will follow the process outlined below:

• Advance Notice: For significant changes, notice will be given via email and on the platform at least 30 days before taking effect.
• Updated: The "Last Updated" date at the top of this page will reflect each revision.
• Consent: Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous Version: Previous versions are available upon request.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@bb99.world
• Support: 24/7 support is available via the website's live chat.
• Response Time: Responses are usually provided within 24–48 business hours.